Terms of use

These terms govern your use of the Autaro website, web app and mobile apps (the “Service”). By using the Service you agree to them. If you do not agree, please do not use the Service.

What Autaro is

Autaro is a directory of car rental offices in Palestine. We help you find offices and cars and contact them directly by phone or WhatsApp. Autaro is not a rental company, a broker or a booking platform. We are not a party to any rental agreement, we do not take payments, and we do not own, inspect or insure the vehicles listed.

Accounts

• You must be at least 18 years old to create an account.
• Give accurate information and keep it up to date.
• Keep your password secret. You are responsible for activity under your account.
• You can delete your account at any time from the account settings.

Using the Service as a client

• Prices, availability and conditions are set by the offices. Always confirm them with the office before you rent.
• Inspect the car, read the rental contract and check the insurance before you pay or drive.
• Any dispute about a rental is between you and the office. You can report an office that behaves improperly and we will review the report.

Rules for rental offices

If you register an office, you confirm that:

• you are authorised to represent the business, and it operates lawfully with the licences it needs;
• your listings are accurate and current, including prices, currency, deposit, insurance, plate type, availability and delivery fees;
• your photos show the actual cars (or are clearly representative) and you have the right to use them;
• you deal with customers honestly and honour the prices and terms you publish.

Offices are reviewed before they appear publicly. We may reject, hide or suspend an office or car that breaks these terms, receives repeated complaints or appears misleading, and we may ask for supporting documents.

Your content

You keep ownership of the content you publish (text, logos, photos). You give Autaro a worldwide, non-exclusive, royalty-free licence to host, display, resize and share that content to operate and promote the Service, for as long as it is published on Autaro.

Things you must not do

• publish false, misleading or illegal content, or impersonate another person or business;
• use the Service to send spam or to collect other users’ data;
• scrape, copy or resell listings in bulk without our written permission;
• interfere with the security or normal operation of the Service.

Fees

Browsing and contacting offices is free for clients, and Autaro takes no commission on rentals. If we introduce paid features for offices, we will tell you in advance and they will be optional.

Disclaimers

The Service is provided “as is”. We work to keep listings accurate, but we do not guarantee the accuracy of information supplied by offices, the availability or condition of any vehicle, or that the Service will always be available or free of errors.

Limitation of liability

To the extent permitted by law, Autaro is not liable for any loss or damage arising from a rental agreement, a vehicle, the conduct of an office or client, or your reliance on listing information. Nothing in these terms limits liability that cannot be limited by law.

Suspension and termination

We may suspend or close accounts that break these terms or put other users at risk. You can stop using the Service and delete your account at any time.

Changes

We may update these terms as the Service evolves. We will change the date at the top of this page and notify registered users of significant changes. Continuing to use the Service after an update means you accept the new terms.

Governing law

These terms are governed by the laws applicable in Palestine. If the Arabic and English versions differ, the Arabic version prevails.

Contact us

For any question about this document or to exercise your rights, email us at support@autaro.sawalhacorp.com.